Programme Administrator guide
Please read this guide carefully. It provides detailed
instructions about how to manage the ING Corporate Card Programme.
This includes instructions on how to raise credit limits and
request new cards etc.
Download
Cardholder guide
Please forward the attached cardholder guide to your travellers.
It provides them with instructions on how to use the card.
Download
The ING Commercial Card portal
This portal provides cardholders and programme
administrators real-time insight into their ING Corporate Card
details and available limit. You can review your transactions and
download your statements. To access the portal go to www.ingcommercialcard.com.
The use of the portal is free of charge.
New cardholders and programme administrators will automatically
receive emails with their username and a temporary password to
login into the ING Commercial Card portal. Please note that you
might receive these emails before you have received your actual
credit card.
Please find the cardholder guide attached. Download
Please find the programme administrator guide attached. Download
The ING Commercial Card app
The app will give cardholders complete control of their Corporate
Card. Real time access that allows you to track recent transactions
and provides you an oversight of your available spending limit
while on the go.
Please find the guide attached.
Download
Disputed Transaction Form
The cardholder should use this form to submit a dispute. Examples
include: goods were not received or shipment was incomplete;
transaction entered twice; amount is incorrect.
If you suspect fraud, do not use this form. In that case contact
our service team as soon as possible (24/7): +31 (0)10 - 428 9581
or at one of our
local numbers.
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